If a customer requires a reprint or repeat with amends of a previous Premium Design Service (PDS) order, the process is quick and straightforward. Following the correct steps ensures that the design team can reproduce the existing menu accurately while allowing for any small updates or adjustments if required.
1. Access the Orders Page
Start by logging in to your account through the Bespoke Orders Portal.
Once logged in, navigate to the ‘Orders’ section to view your list of existing and past customer orders.
2. Locate the Previous Order
Find the order you wish to repeat by searching for the customer name or browsing through the order history.
When you have located the correct order, select it to open the full order details.
3. Select ‘Repeat Order’
Click on the ‘Repeat Order’ option. This will automatically copy the key details from the previous PDS order, including:
Menu type and layout
Paper size and stock
Quantity and delivery preferences
This function helps save time and ensures consistency between print runs.
4. Review and Update Information
Before finalising, carefully review all pre-filled details. If the customer requests any changes—such as updated pricing, design edits, or new imagery—make the necessary updates at this stage by ticking the box "Design Changes required". Type the amends needed in the Text Box.
You can also:
Upload new logos, menu content, or photos if required.
Adjust the quantity or delivery address as needed.
5. Confirm and Submit the Order
Once all information is reviewed and correct, proceed to the ‘Confirm’ page. Double-check the order summary before clicking ‘Submit’.
If any updates were made to the design or content, the design team will review the changes before proceeding to production. If it’s a direct repeat with no changes, the order will go straight into processing.